Alef Care Ltd is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect and process personal information to provide safe, effective, and personalised care services. This may include details such as your name, contact information, health information, and care needs. We only use your data where we have a lawful basis, including to deliver care, comply with legal obligations, or with your consent where required.

Your information is kept secure and confidential and is only shared with authorised staff, relevant healthcare professionals, commissioners, regulators, or other organisations where necessary and lawful to support your care or where required by law.

We retain personal data only for as long as necessary in line with legal and regulatory requirements. You have the right to access your data, request corrections, and, where appropriate, request restriction or deletion of your information.

If you have any concerns about how your data is handled, please contact Alef Care Ltd directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).